Privacy Policy
Last Updated: 10 September 2025
Repairs Dubai is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.repairsdubai.ae] or use our services.
Please read this policy carefully. By accessing our website and using our services, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of personal information to provide and improve our services:
Personal Identification Information: Name, phone number, email address, and property address.
Appliance Information: Details about the appliance requiring repair, including make, model, and description of the fault.
Communication Data: Records of our correspondence, including phone call logs, SMS messages, and emails.
2. How We Use Your Information
We use your personal information for the following purposes:
To schedule, provide, and manage the repair services you request.
To communicate with you regarding your service appointment, status updates, and for customer support purposes.
To process transactions and send you related information, including invoices and service reports.
To send you promotional messages, marketing, advertising, and other information that may be of interest to you, only where you have explicitly consented to receive such communications. You can opt-out at any time.
To improve our website, services, marketing, and customer relationships.
To comply with any applicable laws and regulations.
